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Frequently Asked Questions

Below is a list of frequently asked questions about Twice As Warm. If you have a question that isn’t answered here, please contact us!

General Questions

1. What is Twice As Warm?

Twice As Warm is a winter clothing company that matches every purchase with a donation of the same clothing to people in need. Our mission is to help people in need stay warm with new winter clothing.

2. How do you give the warm clothes?

We visit local homeless and emergency shelters to match our warm winter clothing with people that need it to stay warm. We sometimes organize Giving Events at these shelters to distribute the clothing. We also work with school administrators to identify children that are coming to school without A constantly updated record of our progress can be found here.

3. How can I get involved?

Please contact us! We are always looking for talented and inspirational people to work with us on this important cause.

4. Is Twice As Warm a non-profit or for-profit?

Twice As Warm is a for-profit with a mission of giving. The buy one, give one model creates a sustainable vehicle for giving, and allows us to not have to rely on donations. Twice As Warm was created and only exists for the purpose of helping people in need. We give warm clothing to people in need for each purchase made. Each customer is a benefactor, and a direct contributor to this cause.

5. Why the Polar Bear logo?

Murray the polar bear lives and stays warm in some of the coldest places on earth. Our polar bear represents the idea of staying warm in cold weather, and we believe every human being deserves to stay warm in the winter.

I named the polar bear “Murray” after my dad, who came up with the idea for a polar bear as our logo.

Shipping Questions

1. How long it will take to receive my order?

Please allow 4 to 7 business days for your order to be delivered.

2. How much does shipping cost?

As of 10/1/11: Shipping is a flat rate fee of $4 on all size orders. Simple as that :)