Twice As Warm LLC Privacy Policy

Thank you for accessing the website (the “Site”) of Twice As Warm LLC (“TAW”, “we” or “us”). We are committed to protecting your privacy. To learn more, please read the privacy policy that follows (the “Privacy Policy”), which applies to the content and applications of this Site, as well as to TAW’s other services and products.

What Information We Collect and How We Use It

Examples of ways in which we may collect such information from you include the following:

A. Registration and Ordering. Before ordering products through our Site, you will be prompted to provide certain personal information, including but not limited to your name, shipping and billing addresses, phone number, email address, and credit card number. In addition, you may also be asked to provide your country of residence and/or your organization’s country of operation, so we can comply with applicable laws and regulations. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and this Site, and for internal marketing purposes. If we encounter a problem when processing your order, we will use the personal information to contact you. When placing an order, you may create a customer profile and save your personal information for future visits, or you may check out as a guest. If, after creating a profile, you would like to have it deleted, please contact us and allow one to two weeks for the processing of your request. Like most other Web shopping sites, our servers automatically track certain information about your activity on our shopping site. This information includes the browser you are using, your IP address and our shopping pages you visited.

B. Email Addresses. Some areas of the Site allow you to enter your email address for purposes including, but not limited to: registering for the TAW newsletter. If you receive materials from us through email and would like to unsubscribe, directions for unsubscribing from these communications can be found in the body of the email you receive.

C. Cookies. Like most other websites, our shopping site uses tracking technologies such as cookies. Cookies are used to provide customers with tighter security, customized content, tracking of orders and shopping cart items that persist across browser restarts. Unfortunately, customers who turn off cookies in their browser settings may not be able to shop from this site. However, customers who have disable cookies can still place orders by contact us. Our cookies do not and cannot infiltrate your hard drive to gather confidential information. Our cookies are not “spyware.”

Sharing Your Information

Except as disclosed in or contemplated by this Privacy Policy, we do not sell, trade, rent, or otherwise retransmit any of your personally identifiable information that we collect online unless we have your permission. Any personally identifiable information that you provide to us will be used for your purchases and retained in hardcopy form of the original invoice as well as within our database system, which generates our invoices. Although we endeavor to protect your personally identifiable information, we cannot guarantee the security of our servers or the other means by which your information comes to us, and the information that you provide to us is provided at your own risk.

We reserve the right, if necessary, to provide certain information to our partners, designees, contractors or agents to enable them to perform certain services for us, including order fulfillment, website-related services, maintenance services, or distribution of marketing materials on our behalf. We may also share aggregated or summarized information regarding our customers with partners, advertisers or other third parties, but this data will never identify you personally.

From time to time, we may be required to provide your personally identifiable information to comply with the law, such as in response to court order, subpoena, or government investigation. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may release personally identifiable information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves. We do not knowingly collect personal information from children under 13 years of age on the Site.

Links to Other Web Sites

Links to third-party Web sites may be provided solely for your information and convenience, or to provide additional information for various other goods and services. If you use these links, you will leave our Site. This Privacy Policy does not cover the information practices of those Web sites linked to our Site, nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each site you visit.

Changes to this Privacy Policy

Any updates or changes to the terms of this Privacy Policy will be posted here on our Site and the date of the newest version posted below. Please check back frequently, especially before you submit any personally identifiable information at our Site, to see if this Privacy Policy has changed. By using the Site, you acknowledge acceptance of this Privacy Policy in effect at the time of use.

Contact Us

If you have any concerns about our use of your information or about this Privacy Policy, please contact us. We will attempt to address your concerns and any problems you bring to our attention.