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Shipping & Returns

HOLIDAY SHIPPING CUTOFF DATES

for the continental U.S.

Orders must be placed by December 19th at 11:59pm EST.

for Alaska and Hawaii

Orders must be placed by December 16th at 9pm EST.

for Canada

Orders must be placed by December 17th at 9pm EST.

 

SHIPPING RATES

for the continental U.S.

Shipping is free for all size orders

for Alaska and Hawaii

Flat Rate fee of $8 for all size orders

for Canada

Flat Rate fee of $8 for all size orders

for International

Flat Rate fee of $35 for all size orders

 

SHIPPING TIMES

Beanies, Scarves, and Gloves are packed and shipped within 1-2 Business Days and are shipped from Washington, DC.

- Most US orders will then take 1-3 Business Days to arrive from the date they are shipped.

Shirts, Sweatshirts, and Tote Bags are packed and shipped within 3-5 Business Days and are shipped from Charleston, South Carolina.

- Most US orders will then take 1-3 Business Days to arrive from the date they are shipped.

 

INITIATE A RETURN

To initiate a return or exchange, please email us at hi@twiceaswarm.com and include your order # in the email.

If you’re unsatisfied with products you purchased from Twice As Warm, you can return your item(s) as follows:

  • Items purchased online can be returned within 90 days of purchase.
  • There is a Flat $5 Restocking Fee for Any Size Order.
  • You must have an original receipt or packing slip to complete your return.
  • Items must be unused and unwashed.
  • Custom products are final and are not eligible for returns, exchanges, changes or alterations.